The fact that technology continues to improve day by day and digitalization penetrates more intensively into human life also continues to enhance the function of artificial intelligence. Artificial intelligence, which has become an important concept in human life in recent years and has many ideas, debates or questions on it, stands out among the technological elements shaping the future.

With the advent of artificial intelligence, many concepts such as robots, smart devices, machine learning have also become frequently expressed terms in everyday life. As such, artificial intelligence has become of interest and aroused great curiosity, especially among those who closely follow the next generation of technological developments. Artificial intelligence, which has begun to make its name in many fields of work of different types and numbers, seems to be a candidate to radically change habits in many studies achieved with human power and perhaps even animal power.

It is useful to get to know this technology closely, which is likely to lead the future in order to be able to use artificial intelligence more efficiently, functionally and effectively. If you also want to know about the definition, function and uses of artificial intelligence, which is becoming more and more popular, let's examine together the answers to the questions of what artificial intelligence is and where it is used.

‍

What is Artificial Intelligence?

Artificial intelligence is defined by the method of imitating the natural intelligence of humans and the principle of operation using the data obtained. Machines with artificial intelligence are capable of improving and defeating themselves with this method and data. The English equivalent of artificial intelligence is “Artificial Intelligence”, or AI for short. The abbreviation AI that you often encounter on social media and digital content is also expressed in this sense.

The basic function of artificial intelligence is to enable machines to think or imitate the human mind by using the learning function. Artificial intelligence thus aims to seek solutions to more complex problems. Machines without artificial intelligence are capable of producing solutions at certain levels of problems that require natural intelligence, logic and solving skills, while AI aims to develop a solution ability above this threshold. Digital assistants, or autonomous vehicles that are widely used today, are examples of the use of artificial intelligence.

The term artificial intelligence, first used by Prof. John McCarthy in 1956, began to have a tangible presence as a result of later studies and has begun to have a great influence in the field of digitalization today. Many companies that currently hold digital transformation as a priority among their work continue to continue their research and work in this field in view of the rise of artificial intelligence.

‍

Where is Artificial Intelligence Used?

Today, there are many areas in which artificial intelligence is used and has a direct impact on human life. Here are the uses of artificial intelligence:

• Production and data analysis: Artificial intelligence helps to quickly and easily analyze complex and large data to reveal meaningful information. With this feature, artificial intelligence, which facilitates the operation of large companies and institutions, helps to save time and cost in the production area by processing a large number of data of different nature. However, artificial intelligence, which supports automation and efficiency in production processes, contributes to the acceleration of quality control processes and the more functional operation of the inspection mechanism.
• Health services: Supporting the contributions of next-generation tools and technologies for individual and community health to the health system, artificial intelligence can play a major role in conducting more efficient processes in diagnosis and treatment processes. AI-powered algorithms enable the analysis of large amounts of health data with the quality of data analysis, increasing the likelihood of early diagnosis based on the symptoms experienced by patients. In this way, it contributes to the implementation of a more accurate treatment plan.
• To automation and personalization: Repetitive and routine activities can be facilitated through automation thanks to AI-powered technologies. This contributes to a faster, efficient and economical process, including machine learning and robots, in the production process. However, AI can detect the usage experiences and behaviors of not only large organizations and manufacturing organizations, but also individuals, providing a personalized and rapid experience for them.
• Automotive: The role of artificial intelligence in the production and use of cars, which are among the needs most used by mankind, also continues to increase. Artificial intelligence used for the development of autonomous vehicles has the great function of connecting the next generation of comfortable cars with users. Autonomous vehicles deliver a breakthrough user experience thanks to sensors that sense the environment, while leveraging the data analysis, automation and personalization capabilities of AI algorithms, while leveraging the data analysis, automation and personalization capabilities of AI algorithms.
• Natural language processing: AI-powered algorithms are capable of making sense of and processing human language. With this feature, AI applications that analyze text-based data can have features such as interacting with people through language or translating text and audio-based content.
• Cybersecurity: At a time when digitalization is so intense, artificial intelligence, which has the qualities to support cybersecurity, prevents threats from outside to protect the data of large organizations and companies. This makes it easier to protect large amounts of important data, even if the frequency and complexity of cybercrimes increases. AI-powered machines proactively detect vulnerabilities in systems and take precautions against potential risks early. However, artificial intelligence is also one of the technologies used in the development of cybersecurity systems in its own right. Using the behavioral analysis method, artificial intelligence, which identifies users' access to the system through a specific model, is able to intervene in the situation at the moment of an abnormal interaction.
• E-commerce and social media: Artificial intelligence, which has great function in the digital marketing industry, helps e-commerce sites to offer a personalized experience for customers. In this way, users who visit the site come across content that is presented according to their own experience and interests. However, artificial intelligence that analyzes social media data makes it easier to serve ads and recommended content created through social media with accurate targeting. Thus, an efficient promotion activity can be maintained with low advertising costs.
• Customer experience development: AI-powered technologies make it easier for companies to deliver an enhanced customer experience service. Customer queries, suggestions, requests and complaints analyzed by AI are compiled using the data analysis method, making it easier for business owners to achieve clearer and more coherent aggregate results. At this point, AI technology, which also leverages natural language processing technology, provides a personalized live support experience for customers, making it easier to produce effective solutions in a short time during this interaction. In this way, customer service costs for companies are also reduced. Companies' need for AI technologies to build more effective, solution-oriented and low-cost customer relationships continues to grow.

You can use Komtaş services to leverage AI-powered solutions to deliver the most efficient customer experience services for your business. You can immediately contact Komtaş for an experienced and strong solution partner in strengthening your relationships with your customers by making improvements in line with the analysis and management of all data.

‍