Cluster analysis or clustering is a statistical classification technique or activity that involves grouping a set of objects or data in such a way that those contained in the same group (cluster) will be similar to each other but different from those in the other group. It is required for data mining and exploration, and is commonly used in the bioinformatics industry and other sectors within the scope of machine learning, pattern recognition, image analysis, and analyzing large datasets.
Comparative analysis means the comparison of two or more processes, document, dataset, or other objects. Pattern analysis, filtering, and decision tree analytics are types of comparative analysis.
IVR is a telephone technology that interacts with callers through pre-recorded voice messages, also known as Voice Response System.
The Semantic Layer is an abstraction layer between data sources and users that defines and standardizes data from a business perspective.
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