Emotion analysis is the capture and monitoring of ideas, feelings, or feelings expressed by customers who have had various types of interactions, such as social media posts, customer service calls, and surveys. Emotion analysis encompasses the analysis and processing of biometrics used to identify text, natural language, informational linguistics, or biometrics that are expressed towards a company, product, service, person, or event.
Advanced Fraud Detection is an approach that uses advanced technologies such as artificial intelligence, machine learning, and big data analytics to detect and prevent fraud
Real-time data analytics is the process of analyzing data at the moment or within a very short period of time and making the results available immediately
Natural Language Understanding (NLU) is an artificial intelligence technology that refers to the ability of machines to understand, interpret, and respond appropriately to human language.
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