Emotion analysis is the capture and monitoring of ideas, feelings, or feelings expressed by customers who have had various types of interactions, such as social media posts, customer service calls, and surveys. Emotion analysis encompasses the analysis and processing of biometrics used to identify text, natural language, informational linguistics, or biometrics that are expressed towards a company, product, service, person, or event.
Deep learning, also known as deep neural learning or deep neural network, is an artificial intelligence (AI) function that mimics the way the human brain works to process data and create patterns that facilitate decision-making.
BERT (Bidirectional Encoder Representations from Transformers) is a model developed by Google that has revolutionized the world of natural language processing (NLP).
The public cloud is the cloud model offered by cloud service providers, where users share a common infrastructure. This service model reduces the technological workloads of companies on a large scale and offers a flexible infrastructure.
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